support
Member Support
Have a question or a problem? If you can’t find an answer in the forums, please contact us at support. Most tickets are responded to within 24 hours. Please click here to go to our support ticket system at SmarterSupport.com. Below are some common questions and answers.
To access your members page for subscription information and to edit your account. Please click here.
Common Questions:
- How do I use the installer? Click here to see the tutorial
- Where do I download the websites? Websites are not available for download. They are only available via our installer. If you have troubles using the installer, please see the How to use the installer video, and the troubleshooting installion video.
- Can I sell everything on Sellopolis? Every item that is available on Sellopolis comes with it’s own individual license and terms of use that each download should clarify for you. Some items licenses are resell rights, some are give away rights, some have master rights and some are private label which means you can brand them to your own needs. Turnkey Websites, are bound by our terms of use which is found here.
Customization
Customization services are available for all our turnkey websites. Please visit Tweak Street for more information. We also recommend hiring a freelancer which can by clicking here. In addition to customization services for you and your customers turnkey websites, other services are also available such as SEO, marketing, article writing and more. Please contact us for more details.
Script Installation
Our sysytem is designed for use with hosting accounts and servers running the CPanel environment. If you do have Cpanel hosting or your host configuration is preventing our installer to install sites correctly, installation service is available for $5 a website. Before you join and order and installation, please ensure that your host is LAMP based (Linux, Apache, MySQL, PHP).
Our websites have not been tested on other playforms and installation is not recommended. Please open a support ticket to request an installation.
Tutorials
- How to use the website installer
- Website installer troubleshooter
